Privacy Statement

We respect the privacy of anyone who comes into contact with Uper Energy Europe B.V. We are happy to ensure that the personal information you provide us with is treated confidentially. Processing of personal data will be carried out in accordance with the requirements of the General Data Protection Regulation (GDPR). This privacy statement describes how Uper Energy Europe B.V. handles personal data. 


Uper Energy Europe B.V. processes your personal data for the following purposes: 

  • In order to be able to call/e-mail/write to you if it is required for the execution of our services; 

  • To inform you about changes in legislation as well as our products and services; 

  • For sending our newsletter and mailings containing relevant content about trends, news items, and adaption of our products and services; 

  • In the context of the execution of an agreement with you. 

Uper Energy Europe B.V. can process personal data about you due to your use of our products and services, and/or due to you providing them to Uper Energy Europe B.V. when filling out a form on the website. Uper Energy Europe B.V. can process the following personal data: 

  • Your first and last name; 

  • Your address details; 

  • Your telephone number; 

  • Your email address; 

  • Your IP address; 

  • Your position or role; 

  • Your company name. 


When you sign up for our newsletter or other mailing communication, Uper Energy Europe B.V. stores your personal data for up to one year after you sign up. Uper Energy Europe B.V. will also store your data for as long as it is necessary under the agreement(s) concluded with you or your company unless there is an administrative or legal retention obligation, in which case Uper Energy Europe B.V. will keep the data for that specific period. 

Your personal data, including the address of your computer, will be stored by us on Microsoft Cloud servers and/or our Control Centre servers for the O&M Services within the European Union.  

Uper Energy Europe B.V. does not provide any personal information to third parties unless this is necessary to comply with any legal requirement, upon your request, or with processors that are in the command Uper Energy Europe B.V. (such as subcontractors, mail provider and hosting parties). With organizations that process your data in our name, we enter into a processing agreement to ensure the same level of security and confidentiality of your data as we maintain for ourselves. 

On the website of Uper Energy Europe B.V., general visiting data are retained, including the IP address of your computer, the time of retrieval, and data sent by your browser. This data is collected through the use of functional, analytical, and tracking cookies. 


Functional and analytical cookies 
Functional cookies are cookies that are necessary for the proper functioning of the website and your ease of use. They make sure that the website works properly and remember your preferences, as an example. The analytical cookies collect information on how the website is used. This information is used for statistical analyses of visiting and clicking behaviour on the website. Uper Energy Europe B.V. uses this information to improve the functioning of the website and to provide visitors with the most relevant content. This information will not be provided to third parties. 


Tracking cookies 
The tracking cookies are used to collect information about the web surfing behaviour of our website visitors. With this information, we can personalize the website to make it better suited to your interests and needs. On your first visit to our website, you have the choice to indicate whether or not you accept tracking cookies. If you do not accept tracking cookies, no tracking cookies are placed, and you can visit the website anonymously. 

Uper Energy Europe B.V. uses Google Analytics to monitor how users make use of the website and how effective the Google AdWords campaigns are on the Google search results pages. The information thus obtained is completely anonymized. Google may provide this information to third parties if required by law or if such third parties process the information on behalf of Google. Uper Energy Europe B.V. has no influence on this. Uper Energy Europe B.V. has not given permission to Google to use Analytics information obtained through Uper Energy Europe B.V. for other Google services or advertising purposes. 


This website may contain links to third-party websites. Although these websites have been carefully selected, Uper Energy Europe B.V. is not responsible for their content or the way in which these websites handle personal data. Uper Energy Europe B.V. always advises you to read the Privacy Statement of the relevant website(s). 


In our email newsletters, we use scripts to see if the email newsletter has arrived, has been opened and/or which links within the email have been clicked on. You can always change your preferences for receiving newsletters or completely unsubscribe from our newsletters by clicking on the link at the bottom of each email newsletter. 


You have the right to access, modify or delete your personal data. You can send a request for access, correction or deletion to Uper Energy Europe B.V. will respond to your request as soon as possible, but in any case, within four weeks. You have the right to file a complaint with a supervisory authority. 


Uper Energy Europe B.V. takes the protection of your personal data seriously and takes appropriate (security) measures, both organizational and technical, to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration of your personal data. 

If you believe that your data is not well protected or that there are indications of abuse, or if you would like more information on the security of the personal data collected by us, please contact Uper Energy Europe B.V. via The website is the property of Uper Energy Europe B.V. 


Uper Energy Europe B.V. reserves the right to make changes to this statement. It is, therefore, advisable to consult this statement regularly/periodically so that you are aware of any changes. The current privacy statement was updated on February 21, 2020.